FAQ

We're here to help

  • 1. Do I need an appointment to try on wedding dresses?

    While not required, I recommend booking an appointment to ensure you have dedicated time and do not have to cut your time short for other scheduled appointments. 

  • 2. How far in advance should I start shopping for my wedding dress?

    We suggest starting 9–12 months before your wedding to allow time for ordering and alterations.

  • 3. What should I bring to my appointment?

    Bring proper undergarments, a strapless bra, shoes similar to your wedding day shoes, and any inspiration photos you may have.

  • 4. How long are bridal appointments?

    Appointments typically last 60–90 minutes.

  • 5. How many guests can I bring with me?

    We recommend bringing 2–4 guests whose opinions you value most. If you’d like to bring more, let us know in advance.

  • 6. What is the price range of your wedding dresses?

    Our gowns typically range from $700 to $2,500, with most falling in the $1,600 - $1,800 range. 

  • 7. Do you offer plus-size wedding dresses?

    Yes, we carry a selection of sample gowns in sizes up to 30W and can special order most styles in extended sizes.

  • 8. Can I buy a dress off the rack?

    Yes, we have a selection of off-the-rack dresses available for immediate purchase, perfect for short timelines or budget-conscious brides. Most are previous samples and will need light cleaning and perhaps a repair or two. 

  • 9. What is your return or exchange policy?

    All sales are final. Because bridal gowns are special-order items, we cannot accept returns or exchanges.

  • 10. Do you offer alterations?

    I work with a highly trusted seamstress, Lupe, who does incredible work and can meet here at my shop. Alterations are not included in the dress price and are quoted separately.

  • 11. How long does it take for a dress to arrive after ordering?

    Most dresses take 4–6 months to arrive, depending on the designer. Rush orders may be available for an additional fee.

  • 12. Do you carry bridesmaid, mother-of-the-bride/groom, or flower girl dresses?

    Yes! I carry a selection of mother-of-the-bride/groom dresses as well as formal styles for galas, bridesmaids, and prom! Unfortunately, I do not carry flower girl dresses but hope to carry those (and tuxes!) once I can expand to a larger location. 

  • 13. Do you carry prom and homecoming?

    Yes! I carry a large selection of both prom and homecoming dresses. Prices range from $79 - $499 with most priced between $149 - $249. I also maintain a registry so that no one from your school will have the same dress for that dance once you’ve made your purchase!

  • 14. Can I customize my wedding dress (change neckline, add sleeves, etc.)?

    Many designers offer custom options—I can walk you through what’s possible depending on the designer.

  • 15. Do you sell accessories like veils, jewelry, or gifts?

    Yes, we offer a curated selection of bridal accessories to complete your look alongside gifts for the bride and bridal party.

  • 16. What forms of payment do you accept?

    We accept cash, major credit cards, and offer payment plans on select purchases.

  • 17. What happens after I say “yes” to the dress?

    Once you choose your gown, I will take your measurements and we’ll confirm your size. Then I will place the order with the designer and provide you with a timeline for delivery. A 60% deposit is required to place your order with the balance due at pickup. 

  • 18. Do you buy used wedding dresses?

    Not at this time. I hope to be able to expand my used/sample sale inventory very soon but I need my business to be a bit busier first! I will update this section as soon as I am able to take in used inventory. 

  • 19. Do you charge for appointments?

    No, appointments are free of charge. However, a $50 fee will apply if you miss your appointment or cancel less than 30 minutes before your scheduled time. When booking, you’ll be asked to provide a card on file — this card will ONLY be charged in the event of a late cancellation or no-show.  

Still have a question?

Visit us in-store or contact us today!